Problem Solving is the first thing you hear in the whole exam, and it is built to be the friendliest. Two people who have never met fall into conversation because one of them is stuck: a bike that has died on a trail, a bus map that will not give up its secret. The other person offers to help, and the clip is the back and forth of that help being worked out. Because they are strangers, they spell things out for each other, and every explanation they give each other is an explanation given to you.
On the real 2026 test the conversation arrives in three short sections of roughly a minute each, and after every section two or three questions are read aloud, eight in all. You hear each question once, read its four options, and choose inside about thirty seconds before the next one appears. There is no going back up the list. That structure rewards a particular habit: listen to a whole section as a story first, and only then answer, rather than hunting for one fact while the speaker moves on.
The trap in Part 1 is that the person with the problem rarely names it cleanly. They describe a symptom, they worry aloud, they mention three things at once. It is the helper who tidies the problem into a sentence, usually by repeating it back, and that tidy sentence is what a general-meaning question is testing. If you answer from the first flustered thing the stuck person says, you answer the wrong question.
The two clips below are shorter than a full Part 1 and each is a single helper exchange rather than a three-section conversation, which suits a course better than an exam: one problem, cleanly turned over, with every answer explained. Learn the shape here, then take the full eight-question version under the clock when you are ready.